Privacy Policy

Effective Date: April 27th, 2026

Website: Need A Neighbor

1. Introduction

Need A Neighbor (“we,” “our,” or “us”) provides an online platform that connects homeowners and individuals (“Users”) with community members willing to help with small jobs or services.

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

Information You Provide

  • Name
  • Phone number
  • Job details or service descriptions
  • Email address
  • Location (city, state)
  • Account registration details

Automatically Collected Information

We may also collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Connect job posters with interested helpers
  • Facilitate communication between users
  • Operate and improve the website
  • Send notifications related to your account or activity
  • Prevent fraud, abuse, or misuse of the platform

4. Sharing of Information

We do not sell your personal data.

We may share information:

  • With other users (e.g., when you respond to a job or post one)
  • With service providers who help operate the website (hosting, email, analytics)
  • If required by law or to protect our rights and users

5. User Responsibility & Platform Role

Need A Neighbor is a connection platform only.

We do not:

  • Perform background checks
  • Verify licenses, insurance, or qualifications
  • Guarantee the accuracy of user-provided information

Users are responsible for:

  • Conducting their own due diligence
  • Communicating safely
  • Agreeing on terms independently

6. Cookies & Tracking

We may use cookies to:

  • Improve site functionality
  • Understand user behavior
  • Enhance user experience

You can disable cookies through your browser settings.

7. Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of communications

To do so, contact us at: Hello@needaneighbor.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions, contact us at: Need a Neighbor | Hello@needaneighbor.com